Job Order Detail

Description

Join Our Team as an Office Assistant !

Are you ready to make a meaningful impact as an Office Assistant? Then this career is for you. We are seeking a dynamic individual to join our team as an Office Assistant for Ehrlo Counselling Services (ECS) providing support to employees and management by performing clerical duties for Ehrlo Counselling Services and managing the reception area for the Francis Street building. The Office Assistant is responsible for invoicing, securing payments, managing phones, greeting clients and creating month-end summary reports and submitting insurance claims. The Office Assistant manages the filing system including; filing, tracking files, and archiving. The Office Assistant is responsible for inputting, modifying, and retrieving data from various sources and providing administrative support to the staff at Ehrlo Counselling Services.

Duties and Responsibilities

Services
     * Answer and direct calls on main switchboard and visitor inquiries at front reception. Attend to clients in the reception area.
     * Process incoming and outgoing mail.
     * Notify clients of schedule changes.
     * Prepare and maintain client filesincluding; filing, tracking files, and archiving.
     * Enter and update client information in applicable databases.
     * Create invoices or documentation and secure payments for Ehrlo Counselling Services.
     * Obtain authorization for purchase orders and invoices. Process, distribute, and track purchase orders and forward to accounting or external providers.
     * Develop, maintain, and update documentation and correspondence such as reports, letters, and forms. Complete all documentation clearly, accurately, and in a timely manner.
     * Distribute documents, forms, and correspondence to the appropriate person, department, or external stakeholders.
     * Respond to escalated situations and direct appropriately when required.