Job Order Detail

Description

We are currently recruiting a Client Care Lead to work as part of a team dedicated to the treatment and success of youth in our care.  Reporting to the Program Manager, the Client Care Lead (CCL) is responsible for providing professional clinical and supervisory services to the youth at WBTC including:
    building positive and supportive relationships with youth,
    participating in case management, treatment planning, and empathetic support of youth,
    ensuring youth and staff safety,
    ensuring the youth receive required medical care,
    supporting youth to attend and participate in programming,
    monitoring youth and direct reports to ensure policy and procedures are adhered to, and
    de-escalation and crisis intervention support.

The CCL also leads a team of Youth Support Workers and is responsible for supervisory duties including orientation, guidance and support, scheduling, evaluations, document oversight, employee development, and report writing.

The minimal requirements for this position are:

    a Certificate or Diploma in the field of social work, psychology, education, or human services AND three (3) years direct work experience
OR
    a Bachelors Degree in the field of social work, psychology, education, or human services AND one (1) year clinical work experience
Additional requirements include strong leadership and supervisory skills, conflict resolution skills, interpersonal skills, and a high level of emotional intelligence.  A valid class 5 drivers license and a clear criminal record and vulnerable sector check are also required.

We provide extensive training for our staff and have a comprehensive benefits package which includes competitive pay, ongoing training, health & benefits plan, and a pension plan.

To apply for this position, email your cover letter and resume to Erin Gordon, Executive Director, at egordon@wbtc.ca, or for more information call 306-764-5250.